Looking for high-definition footage for media use or travel-promotion?
Our Tokyo video productions make for the ideal resource.

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FAQ

Usage

Q: Can the videos be used free of charge?

A: SD videos can be downloaded free of charge. The usage fee for HD videos for use within Japan only is 21,600 yen (including tax) per video. However, data is supplied free of charge to Tokyo Convention & Visitors Bureau (hereafter referred to as TCVB) member corporations and organizations, and convention organizers.

Q: Are there any charges if the work is created in Japan but used overseas?

A: There are no charges if the region in which the work is used is overseas.

Q: Are there any rules that must be adhered to when using the videos?

A : Users must agree to the Terms of Use when using the videos.

Q : What should I do if I don’t receive a confirmation email?

A: The confirmation email will be sent automatically. It may not be delivered for the following reasons:

  1. There is a mistake in the email address.
  2. It was deemed to be spam and was blocked.

In such a case, please contact us through the Inquiry Form. Please fill in the name of the company which made the request, the name of the person in charge, email address, and inform us that the automatic mail was not received. TCVB will confirm and re-register the details.

Q: What kind of details do you check beforehand?

A: We check the appropriateness of the intended usage. We will inform you of the result by email.

Q: What should I do if I can’t download the data?

A: As the footage is for professional use, some data is up to 7GB in size. Line and computer conditions may prevent you from downloading the data.
In such a case, please contact us through the Inquiry Form. Please fill in the name of the company which made the request, the name of the person in charge, email address, and inform us that you could not complete the download. TCVB will check the details and reply.

Video Footage

Q: What are the specifications of the videos?

A : Please see the Video Data Specification section of the Usage Guide for details.

Q: How many videos can be requested at one time?

A: Up to ten videos can be requested at one time.